Limited Lifetime Warranty

    Think Manufacturing Pty Ltd Limited Lifetime Warranty

    Purpose of this document

    1. Think Manufacturing Pty Ltd herein after referred to as (TM) has manufactured all of the plastic components (including vinyl, ASA and MDPE components) that make up tis fencing range and used for both fencing posts and rails (“End Product”) to be supplied to (“You”)
    2. TM prides itself on the quality of all if its materials and products.
    3. This warranty offers you rights and protection in respect to the material used for the end product.

    Rights and protection (Subject to limitations and qualifications set out below)

    1. Limited Lifetime Warranty (LLW)
      1. This Warranty is provided subject to the limitations and qualifications set out below.
      2. The period of this Warranty has been determined in consideration of the intended use of the Products and the location at which the Products will be used.
      3. Warranty

        1. Think Manufacturing warrants that the material used in the manufacture of Products is suitable for use on a private property and for the Purpose and will have a usable life of 5 years, free from defects caused by faulty materials or manufacturing defects. This Warranty only applies to Products manufactured and supplied by Think Manufacturing or its certified re-sellers and is subject to:

          1. the installation of the materials being carried out in accordance with Think Manufacturing’s instructions; and

          2. the installation not having been compromised in any way due to faulty workmanship or installation. Should such faulty workmanship or installation occur at the Delivery Site address, Think Manufacturing at its discretion may declare this Warranty null and void.

        2. This Warranty covers manufacturing defects, including blistering, flaking, peeling or premature decomposition of its vinyl, ASA and MDPE components. This warranty does not cover reasonable colour and structural variation between batches.

        3. This Warranty covers material against premature decomposition and such premature decomposition is defined as the material being unsuitable and no longer fit for the purposes within a reasonable period for its geographical locations.

        4. In this section, ‘Purpose’ means material being serviceable for the purpose of its use as a fencing barrier, but not as an enclosure.

        5. Think Manufacturing manufactures and designs its fencing to collapse and/or break under impact to reduce any potential injury to any animal, person or property which could be in a position of contact with or near the fencing system. The Warranty does not cover any such injuries or damage sustained to any animal, person or property as a result of the fencing system breakdown and Think Manufacturing will not be held responsible for any such damage.

        6. If any material supplied by Think Manufacturing needs to be replaced under this Warranty, the material originally supplied may be replaced by substituted material that is comparable to the original Product in terms of its quality and price. The provision of substituted material will be necessary if Think Manufacturing has changed its formula, product range and/or colour for any reason including in meeting changing market demands and where new designs and technology have become available.

    2. Rights of consumers under the Australian Consumer Law
      1. Paragraph 4(b) below applies to you if the Product is of a kind ordinarily acquired for personal, domestic, rural or household use or consumption, unless you acquired the Product for the purpose of re-supply or of using it up or transforming it in trade or commerce.
      2. Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure of a Product and compensation for any other reasonably foreseeable loss or damage.
      3. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and failure does not amount to a major failure.
    3. Notification of claim under this Policy
      1. Please note that any claim under the Warranty or the Australian Consumer Law must be notified to Think Manufacturing within a reasonable time (and in any event no more than 30 days) after you first noticed or ought reasonably to have noticed the defect or issue. If Think Manufacturing is not notified of the claim within a reasonable time of you first noticing the defect or issue, Think Manufacturing may in its absolute discretion deny the claim and Think Manufacturing shall have no liability under this Policy.
      2. To initiate a claim under this Policy, Think Manufacturing can be contacted on 03 5259 2555 or sales@thinkfencing.com.au

    Rights of consumers under the Australian Consumer Law

    1. Clause 2 Applies to you if:
      The end product is of a kind ordinarily acquired for personal, domestic, rural or household use or consumption,
      Unless you acquired the end product for the purpose of re-supply or the purpose of using it up or transforming it in trade or commerce.
    2. (TM) products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and failure does not amount to a major failure.
    3. The benefits given to you by this warranty are in addition to other rights and remedies you may have under and law in relation to end products.

    Enquiries or Notification

    1. Please note that any claim under this warranty must be
      1. Notified to (TM) within a reasonable time (and in any event no more than 30 days) after you first noticed or ought reasonably to have noticed the issue/defect. If (TM) is not notified of the claim within a reasonable time of your first noticing the issue/defect, (TM) may in its absolute discretion deny the claim and (TM) shall have no liability under this warranty.

    Initiating a Claim

    1. To initiate a claim under this warranty you should contact (TM) on (03) 5259 2555 or sales@thinkfencing.com.au.